About

Welcome to Xeam BPO the very fastest growing and the best BPO Company balancing the client and employee satisfaction alike.

Who We Are:
We don’t follow the guidelines of how the services have always been delivered. But we implement innovative ways to connect with the consumers. We transform the traditional approach by centre management involving self-service, integrating people when it adds to value and leveraging analytics. We provide our clients with all the support they need regardless of when and where do they want it. We Work with the following principles:
• We focus on our customer needs
• We offer quality and cost-efficient services
• We provide clarity with transparency
• 24x7x365 support as per the client requirement
• Effective business process outsourcing solutions
• Data management services including all types of Data processing
• Telesales Marketing.

 

What We Do

 

We provide Offshore Business Opportunity as we handle all phases of BPO process and Call Centers right from the Inbound customer support to the outbound lead generation. Our non voice back office functions include data entry, internet research and administration. Trained staff is available 24x7 to handle any task that is to be performed from our managed sites. We offer flexible and customized solutions to satisfy the immediate business objectives of our clients. See below for a complete range of list.

We are here to assist you achieve your business goals by covering all aspects of the Call Center Industry through phone, email, live chat and social media.

✔ Cut costs tied to recruitment, staff and infrastructure.
✔ Increase productivity, efficiency and staff specialization.
✔ Lift up your lead generation and sales pipeline.

 

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Back end support services

If your business has to perform certain offsite tasks, Our BPO will help you save your money with our Back end support services which includes:

  • Data Entry
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  • Billing
  • Financial Services
  • Internet Research
  • Market Research
  • Website Content Management
  • CCTV Monitoring
  • Personal Assistants
  • Virtual Assistants
  • Web Designing & Development
  • Search Engine Optimization
  • Social Media Marketing
  • Market Analysis & Forecasting

We look forward to explore on how can we bring you a better ROI & value.

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Inbound Call Center Services

  •  Customer Support
  •  Order Processing
  •  Billing Support
  •  Technical Support
  •  Off Hour Coverage
  •  Real Estate Queries

 

Outbound Services

  •  Lead Generation (Solar, Insurance, Home Security, Mortgage etc.)
  •  B2B Sales
  •  B2B Appointment Setting
  •  B2C Sales
  •  B2C Appointment Setting
  •  Outbound Sales
  •  RTA/PI Cases
  •  Surveys
  •  Real Estate
  •  Collections

 

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